As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs. Join the Java Platform Group, which develops the Java SE platform, which is used across Enterprises, Governments Education and beyond. We are looking for engineers for the Java SE Client Sustaining Engineering team where you will get the opportunity to work on problems that impact stability of Java is real-life situations. For this position, the ideal candidate will have excellent problem solving skills and communication skills combined with the ability to assess problems within various parts of the code and across the major releases of Java.

RESPONSIBILITIES:

• Coordinate, respond, assign, track and follow-up on diverse customer defect reports/technical support requests for Sustaining Engineering Troubleshoot, analyze, replicate and resolve complex field software problems escalated to Sustaining by 3rd level Oracle technical support
• Reproduce customer issues and work with Java SE Development Engineers to resolve them, by either establishing a code level fix, a workaround, or design an alternative means to solve the problem
• Work within process to perform testing based on established engineering principles to validate solutions/workarounds developed prior to fix availability
• Develop tools to help troubleshoot customer issues
• Assist in creating best practices guidelines, training, and knowledge

QUALIFICATIONS:

• Minimum BS/BA in Computer Science or equivalent, plus 2-7 years of relevant work experience
• Passionate about GUI, browser and internet technologies Coding skills in C/C++, Win32 APIs, COM/ActiveX, core Java Debugging experience - Windbg, Dbx, gdb - with the ability to diagnose issues through the analysis of core dumps, logs etc.
• Understanding of key Computer Science concepts in Operating Systems (threads and processes, memory management, concurrency etc), data structures, algorithms, and graphics
• Must be excellent problem solver, creative thinker, and very self-motivated

Additional Qualifications

• Experience in Windows environments (MacOS, Solaris, Linux also desirable)
• Knowledge of deployment technologies (Applets, Plugin, JaWS), Swing/AWT/2D APIs, Browser plugins, Javascript, HTML, XML Experience in OOAD & Design Patterns
• Must have drive for customer satisfaction and ability to provide thorough and useful technical information
• Familiarity with source code control tools such as Mercurial / Teamware / CVS / Clearcase
• Able to work well both with local and remote team members & adheres to group processes
• Strong organizational skills and written and oral communication in English, with other languages beneficial
• Interest in Open Source software development