Teradata Corporation (NYSE: TDC) is the world’s largest company focused on raising intelligence and achieving enterprise agility through its database software, enterprise data warehousing, data warehouse appliances, and consulting. Teradata offers powerful, analytical solutions that help businesses proactively manage their businesses and drive growth. It’s our passion and it’s all we do. We deliver award-winning, integrated, purpose-built platforms based on the most powerful, scalable, and reliable technology platform in the industry.

Now Teradata is looking for Field Engineer which is a part of Cusctomer Support organization.

Responsibilities:

You would join a team whose role it is to maintain and ensure highest availability of Teradata systems installed at major customers in industries such as telecommunications and banking. To achieve this you will:

• Analyse complex technical problem situations in the Teradata environment
• Take suitable measures to solve the system interruption, as necessary by engaging support of partners and/or regional/global Teradata remote support centres
• Plan and implement complex upgrades of hardware and/or software
• Plan and implement proactive maintenance measures
• Manage spare part availability
• Plan and coordinate the deployment of additional support resources as required for upgrade, installation or problem-solving activities
• Ensure positive customer attitudes and satisfaction with delivered services
• Create documentation on customer installations
• Coordinate customer requirements

Job Requirements:                

• Relevant technical education to technical high school or university level (for example, electrical/electronic engineering, informatics, telecommunications)
• Experience with the installation and repair of servers
• Ideally some experience with database systems
• Comprehensive experience with Windows, experience with Unix/Linux is highly desirable
• Teamplayer
• Experience in analysing complex technical problems
• Knowledge of back-up and restore processes
• Good communication skills, especially with customers
• Able to work independently, flexibly and to tight deadlines under pressure
• Prepared to work occasional weekends, and to be available occasionally on stand-by in the case of urgent customer requirements
• Good English language skills
• Valid driving licence

Compensation:

• Teradata will offer you a competitive salary and fringe benefits, plus continuous personal learning and development supported by the Teradata University and knowledge-sharing with colleagues across the world, together with varied and challenging work assignments and contact with major companies who are customers and prospects.