Veeam Software ─ международная компания с штаб-квартирой в Бааре, Швейцария, и головными офисами в регионе EMEA (Париж, Франция), американском регионе (Колумбус, Огайо, США) и азиатско-тихоокеанском (Сидней, Австралия). 

Position Description

• We are looking for Customer Support Engineers to provide technical support for Veeam Software products. You will work in international Customer Support team. You will be responsible for providing support and troubleshooting clients via telephone, email and web conferencing, analyzing log files and providing solutions and/or workarounds for Hypervisor, OS, Networks and applications in relevant to Veeam software, maintain strong customer rapport.

Position Requirements:

• Fluent English (reading/writing/speaking), additional foreign languages preferable.
• You are familiar at least with some of the following areas:
• VMware ESX(i);
• Microsoft Hyper-V;
• Microsoft Exchange server administration;
• DB (SQL/Oracle);
• Windows OS 2008(r2) advanced user or administrative level;
• UNIX and/or Linux knowledge;
• Practical understanding of TCP/IP (OS, firewalls configuration).

Personal attributes:

• Desire to learn/acquire new knowledge;
• Very high communication and team working skills;
• Personal commitment and self-motivated;
• Strong ability to work under pressure;
• Customer Focus;
• Ability to work in multicultural environment.