Город: Москва
З/п: обсуждается с кандидатом
Опыт работы: От 1 года до 3 лет
Отзывы о компании Google Inc.

This position is based in Moscow, Russia.The area: Technology Infrastructure

Behind everything our users see online is the architecture built by the Technology Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our users have the best and fastest experience possible.

The role: Corporate Operations Engineer

Technical support for a technology company is a big task. As a Corporate Operations Engineer you are the go-to person for Googlers' computer hardware and software needs, providing front line user support for all of Google's internal tools and technologies. You troubleshoot, respond to inquiries and find solutions to technical challenges. Beyond the day-to-day, you improve the Googler user experience by contributing to longer term projects and documentation efforts. You are highly technical and are comfortable problem solving with multiple operating systems (like OS X, Linux, Windows) and a range of devices (including desktops/laptops, phone systems, video conferencing and various wireless devices). You occasionally partner with various teams including security, networking and infrastructure. You're a fast learner and great communicator who can support the IT needs of global offices of all sizes and Googlers of varying technical backgrounds.


Responsibilities:

  • Provide direct user support and administration for Google's corporate resources, tools and applications both on the network as well as through VPN.
  • Travel occasionally to provide IT support in distributed offices.
  • Provide hands on and remote support/troubleshooting of integrated video and audio conferencing equipment in conference room and mobile system environments.
  • Support complex and highly technical equipment (servers, routers, switches, etc.) using established procedures.
  • Work with vendors and technical support organizations to coordinate troubleshooting process for all related troubles in a timely manner.

Minimum qualifications:

  • BA/BS degree (In lieu of degree, relevant skills or equivalent experience).
  • Understanding of LAN/WAN and mobile computing environments.
  • Demonstrated experience troubleshooting issues for Linux, Mac and Microsoft networked environments.

Preferred qualifications:

  • Experience with scripting languages (i.e. Python).
  • Experience deploying and supporting desktops/laptops, phone systems, video conferencing and various wireless devices.
  • Ability to adjust quickly to changing priorities and make quick decisions with limited information.
  • Strong customer service, organizational, prioritization, multitasking, communication and leadership skills.
 
Please note that emailed resumes will NOT be considered!

 0
Нравится