Main requirements: 
 

• University Degree (preferably technical specialization – statistics, mathematics, programming;
• Knowledge of relational databases, SQL;
• As a plus: experience in CRM systems (preferably knowledge of CRM Siebel);
• As a plus: knowledge of HTML, CSS, XML, JavaScript;
• PC user (excellent knowledge of MS Office: Excel);
• Good communication skills; ability to work under pressure, high self-motivation, team player;
• English: Upper-Intermediate (spoken, written).

Job responsibilities: 

• Provide analytical support:
• Create reports and dashboards in Oracle OBIEE environment;
• Maintain existing reports and dashboards to ensure their usability and effective visualization;
• Create ad-hoc reports to answer specific requests from the marketing/trade marketing/sales departments;
• Identify areas for improvement and provide changes in terms of reports structure;
• Maintain and ensure good performance of the available reports;
• Provide users support:
• Develop manuals and instructions for OBIEE users;  
• Dedicated people development, conduct trainings, provide answers on “how-to” questions; 
• Act as main point of contact for regional assistances (~50 employees) in terms of resolution of regional user’s issues and advising on data uploading;
• Control the quality and consistency of trade marketing data:
• Collect and analyze information for OBIEE issues;
• Control data consistency between OLTP and OLAP;
• Ensure proper investigation and resolution level on the issues faced in the system;
• Communication with service center and central support team.