Город: Санкт-Петербург
З/п: обсуждается с кандидатом
Опыт работы: Не имеет значения
Отзывы о компании Hewlett-Packard

HP Kazakhstan announce a job opportunity for a Field Technical Support Consultant


Main responsibilities:


  • Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management)
  • Integrate technical knowledge and business understanding to create solutions for customers
  • Resolve most technical incidents independently within your technical area. Work with team members to resolve more complex or cross-technology incidents
  • Identify potential escalations and alert management proactively
  • Apply HP solutions to meet customer needs
  • Build strong relationship with management in assigned accounts
  • Influence delivery decisions on assigned account plans

Requirements:


  • Good knowledge of HP-UX and Linux
  • Good knowledge of HP enterprise products (storage systems, PA/IPF Servers – Proliants, Blades, rx/rp, hi-end)
  • Knowledge of SAN devices - Brocade/Cisco
  • Knowledge of network devices - 3Com/Procurve/Cisco
  • At least communicative level of English


 


 

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