Responsibilities:

• Sakhalin Branch 1st-2nd line support (general IT Service Desk activities, user and equipment support).
• Support of CBR payment exchange system, reporting software & crypto keys of Sakhalin Branch.
• Limited support of online-banking customers of Sakhalin Branch. Participation in a new online-banking system implementation and customers’ migration.
• RBS Russia IT infrastructure support, incidents and IT requests resolution (including Moscow HQ, Sakhalin & St. Petersburg branches).
• Management and support of servers (up to OS level), system software and applications.
• Administration of user accounts and rights in Windows AD-based environment.
• Work on various IT-related projects and tasks in team with local and global RBS IT departments’ specialists.
• Communications with external providers and equipment vendors.
• Asset management, inventory of equipment.
• Daily routines execution and other possible IT Infrastructure and Service Desk activities.

Requirements:

• Complete higher education (university degree).
• 3+ years experience of managing complex IT infrastructure, preferably in foreign companies.
• Experience with Microsoft Server family software and technologies (key ones are Windows Server, ISA, MS SQL Server).
• Experience with VMware vSphere 4/5 virtualization technologies.
• Clear understanding of Incident Management and Change Management principles.
• Ability to quickly investigate and understand previously unknown IT systems to efficiently support it.
• English – Intermediate level (both spoken and written, advanced/fluent is a plus).
• Good communication skills, team-oriented working style.